WRIX Academy, powered by CyberWRIX · Last updated: July 16, 2026
Thank you for choosing WRIX Academy. We are committed to providing high-quality cybersecurity education, hands-on CyberLabs, mentorship, and professional development services. Because our Services include digital content, online learning, subscription-based access, virtual labs, and immediately accessible educational resources, most purchases are non-refundable except as expressly stated in this Refund Policy. By purchasing any product or service from WRIX Academy, you acknowledge and agree to this policy.
All purchases for the following are final and non-refundable:
Once payment is completed, your account may immediately receive access to learning materials, lab environments, course content, or instructor resources. Because these resources are made available instantly, refunds cannot be provided after purchase.
Premium memberships automatically renew unless cancelled. You may cancel your subscription at any time through your account settings or by contacting us. Cancellation prevents future billing but does not generate a refund for the current billing period. Your Premium access will remain active until the end of your paid subscription period.
If you are unable to attend a scheduled live training due to illness, emergency, or other exceptional circumstances, you may request to reschedule. Requests should:
Failure to attend without prior notice may result in forfeiture of the enrollment.
Digital products are generally non-refundable. If a purchase was made in error and the product has not been accessed, downloaded, or used, a refund request may be submitted within seven (7) calendar days of purchase. Once access has been granted or content has been downloaded, all sales become final.
If you believe you were charged:
please contact us immediately. Verified duplicate or erroneous charges will be refunded promptly to the original payment method.
Refund terms for corporate engagements, enterprise subscriptions, consulting services, or customized training programs are governed by the applicable service agreement or contract. Where a written agreement exists, that agreement takes precedence over this Refund Policy.
Payments are securely processed through Stripe or other authorized payment providers. WRIX Academy does not store your credit card information. Applicable taxes, transaction fees, and currency conversion fees charged by your financial institution are outside our control and may not be refundable.
Before initiating a chargeback with your financial institution, we encourage you to contact us so we can resolve the issue quickly. Fraudulent or abusive chargebacks may result in:
Nothing in this section limits your legal rights to dispute unauthorized or fraudulent charges.
Although our policy is generally non-refundable, WRIX Academy may, at its sole discretion, approve a full or partial refund under exceptional circumstances, including:
Approval of one refund request does not create an obligation to approve future requests.
If a refund is approved:
We may update this Refund Policy from time to time. Changes become effective when published on this page. Continued use of our Services after updates constitutes acceptance of the revised policy.
If you have questions about this Refund Policy or wish to request assistance regarding a payment, please contact us:
WRIX Academy
Email: info@wrixacademy.com
Website: https://wrixacademy.com